Changes to your request
If the address, meeting point or requested items change, call us or write in your existing WhatsApp conversation. Confirm whether the change can be accommodated before assuming it has been accepted.
Questions about delivery progress
For a delay or an update, mention the approximate request time and delivery location. These details help us find the relevant request and clarify the current arrangements.
After-delivery contact
Describe any delivery issue clearly through the same contact channel. We will use the request details to understand the matter and discuss the next steps with you.